For recruitment and staffing agencies
Answer the candidate and the client in one inbox
EzyConn answers candidates from your job pages and hiring managers from your service pages. It takes their details, books calls with your consultants, and hands terms, offers and placements to a person.
- Answers from your own pages
- Books calls with consultants
- Terms go to a person
A worked example: a customer asks “We need three warehouse staff for the Christmas period. Can you help?” The agent answers from Temporary staffing and Industrial and books it. Booked: Tuesday 10:00, client call.
Worked exampleTalentbridge Recruitment and the chat are invented to show the flow. The agent answers only from what you publish.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- Every day
Candidates asking about roles
Is this job still open? What does it pay? How do I apply? Answered from your job pages.
- Peak hiring
Clients who need staff now
Hiring managers want a fast answer. It books the call with a consultant.
- Between shifts
Candidates ask at night
Shift workers ask when they can. It answers at any hour.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers from your pages
“Is the forklift driver role still open?”
From your website, service pages and the documents you upload, with the source shown. Where your content is silent, it offers a person.
Books consultant calls
“Can I speak to a consultant?”
It offers open times, books one, and the booking lands in the Google or Microsoft 365 calendar you connect.
Takes the details first
“We need a permanent finance manager.”
Name and email before the chat starts, phone if you ask for it, and what they need in their own words, all in one conversation.
Brings in a consultant
“What are your fees for a permanent hire?”
It offers your team and, on a yes, assigns the chat by your rule. Your team replies from the inbox or from Slack.
When a person is needed
Terms are agreed by a consultant
When a question needs judgement, it offers a consultant, who picks up the same chat with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleTalentbridge Recruitment and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside professional services
8 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #15Recruitment and staffingCandidate and employer qualificationLeads · Hands over
- #52Marketing agenciesLead qualification and discovery callsLeads · BooksRead
- #53Translation and interpreting agenciesQuote requests and interpreting bookingsLeads · Books · Hands overRead
- #82Consulting firmsDiscovery call bookingLeads · Books
- #83Business and life coachesDiscovery call bookingLeads · Books
- #84Architecture firmsProject enquiriesLeads · Hands over
- #85Engineering firmsRequest for quote captureLeads · Hands over
- #182Funeral homesSensitive enquiries straight to a personHands over
FAQ
Questions recruitment agencies ask before they switch it on
Answered from the product, not a brochure.
How does it help candidates apply?
It answers their questions from your job pages and points them to your application form.
Can conversations go to our applicant tracking system?
Yes, through Zapier or a signed webhook.
Can it book calls with consultants?
Yes, as appointments with a length in the Google or Microsoft 365 calendar you connect.
What happens when nobody is free?
The visitor sees “All our agents are currently busy. We’ll notify you shortly.” and the conversation waits in your inbox for the first person who is.
Start free
Answer the candidate and book the client
Point it at your website, connect your calendar and choose who takes the hand-over.
Free plan, no card.