The AI agent
An AI agent that answers from your own content
It reads your website, files and answers, replies to customers with the page it used, and says so when your content runs out. Then it brings in your team, instead of guessing.
- On every plan, the free one included
- Multiple languages
- Your own AI key, if you want
A worked example. A customer asks whether a sofa can be returned if it does not fit. The agent finds the passage on the shop’s delivery and returns page, answers from it and names the page. The customer then asks about price matching, which the shop’s content does not cover, so the agent says so and offers a person, and a live agent is invited.
Worked exampleThe shop, its policy and the questions are invented.
How it answers
Five steps between a question and an answer you can trust
Every message takes the same path. Scroll, and follow one question through it.
A fixed check reads the message first
On your website widget, a rule set looks at every incoming message before any search or model call. Nothing is asked of a model at this step.
It searches only what you gave it
Your pages, files, written answers and exact questions and answers. An exact question and answer you stored is used first, word for word.
It re-reads the shortlist
A first pass pulls the passages that look relevant, a second pass re-ranks them, so a near match on wording does not beat the paragraph that actually answers.
It answers, with the source
The reply names the page it came from. On your website the words stream in as they are written, so nobody watches a spinner.
Or it brings in a person
When nothing in your content supports an answer, it says so instead of guessing, offers your team, and invites a live agent when the customer says yes.
What it learns from
Only what you give it, and nothing else
Every source shows whether it has been read and when, and every answer names the source it came from.
Your website
It finds the linked pages; you keep the ones you want. Read it all again in one click.
Files
PDF, Word, plain text, Markdown or CSV.
Text you write
Hours, policies, anything worth saying in your words.
Exact Q&A
A question with the answer you want word for word, used first.
WooCommerce
Your catalogue: products, prices and stock.
A read-only database
Look up a record while it answers.
What you control
Your model, your key, your spending limit
The agent runs on your terms. Change the model, bring your own key, and cap what it can spend.
The model it answers with
GPT out of the box, or your own OpenAI, Anthropic or Google key. Switch without retraining anything.
Your key comes first
Your provider key, stored encrypted, takes priority over ours. If it stops working mid-conversation, the agent falls back rather than failing in front of a customer.
A spend cap it cannot pass
Spend limits and rate limits are enforced on every path, streaming included. The agent stops; it does not quietly keep spending.
Actions on your own systemFrom Starter
AI actions call your own endpoint mid-conversation, so the agent can look something up in your system and answer with the result.
Multiple languages
The customer writes in their language and gets the answer in it, from the content you wrote once, and the conversation stays in that language.
It remembers a returning customer
What they told you last time is there this time, so nobody is asked their own name twice.
Plans
Where each capability starts
- The agent, your content and its sourcesOn every plan
- Booking inside the conversationFrom Starter
- AI actions on your own systemFrom Starter
- Ready-made processesFrom Starter
- AI Email repliesFrom Professional
- AI InsightsFrom Professional
FAQ
Questions about the AI agent, answered
Including how it differs from ChatGPT.
How is the EzyConn AI agent different from ChatGPT?
ChatGPT answers from everything it has ever read. The EzyConn agent answers only from what you give it: your website, files, written answers and exact questions and answers. It shows the page an answer came from, and when your content does not cover a question it says so and offers your team instead of guessing.
What can I train it on?
Your whole website (it finds the linked pages and reads the ones you keep), files in PDF, Word, plain text, Markdown or CSV, text you write, exact questions and answers, your WooCommerce catalogue and a database it can only read. Each source shows whether it has been read, and when.
What happens when it does not know the answer?
It says it does not know rather than inventing an answer, and offers a person. When the customer says yes, it invites a live agent from your team with the whole conversation, and stays quiet until your agent hands it back. The question also lands on your Unanswered list, so you can add the answer.
Which AI model does it use?
GPT out of the box. You can add your own OpenAI, Anthropic or Google key and switch between providers in a click, without retraining anything. With your own key, the traffic runs on your account under your agreement with that provider.
Does it answer in other languages?
Yes. The customer writes in their own language and gets the answer in it, from the content you wrote once, and the conversation stays in that language.
Can it do things, not just answer?
Yes. It can book into your calendar, run a ready-made process and, with AI actions, call your own system mid-conversation to look something up. AI actions start from Starter, booking inside the conversation from Starter.
Which plan do I need?
The agent, your content and sources are on every plan, the free one included, within its monthly allowance. AI actions are from Starter, and AI Email and AI Insights from Professional.
Start free
Give it your website. It answers tonight.
Start on the free plan, point it at your pages and files, and it is answering on your website in about three minutes.
Free plan, no card.