Subprocessors
Who else touches your data, and what for
The third parties that may process customer data to run EzyConn, grouped by what they do. We update this list before a new one handles customer data.
- Grouped by purpose
- Bring your own AI key
- No full card numbers stored
The register in five groups: Infrastructure (5), AI providers (3), Communication and channels (6), Payments (2), Mobile (1). Channel providers are engaged only when the customer switches that channel on.
The register
Every service, and the one job it does
Questions about any of them? Email sales@ezyconn.com.
Infrastructure
| Provider | Purpose |
|---|---|
| Amazon Web Services (AWS) | Application hosting, compute and the managed database |
| Object storage | Uploaded documents, attachments and knowledge files |
| Redis | Caching, queues, rate limiting and real-time delivery |
| Neo4j | Knowledge-graph storage |
| Sentry | Error monitoring and diagnostics |
AI providers
Process conversation content to write the AI’s replies. You can bring your own key for any of them.
| Provider | Purpose |
|---|---|
| OpenAI | Language model replies and embeddings |
| Anthropic | Language model replies (Claude) |
| Google (Gemini) | Language model replies |
Communication and channels
Engaged only when you switch the matching channel on.
| Provider | Purpose |
|---|---|
| Twilio | Voice, SMS and WhatsApp messaging |
| Slack | Slack channel integration |
| Microsoft (Teams, Bot Framework) | Microsoft Teams channel integration |
| Telegram | Telegram bot channel |
| Zoom | Meeting workflows for bookings |
| Resend | Transactional email |
Payments
Billing only. EzyConn does not store full card numbers.
| Provider | Purpose |
|---|---|
| Razorpay | Subscription billing and payments |
| Stripe | Subscription billing and payments |
Mobile
| Provider | Purpose |
|---|---|
| Google Firebase | Mobile app distribution and notifications |
Running a vendor review?
Read the register, then try it yourself
The trust page collects the security overview, this list, the privacy policy and the terms in one place.
Free plan, no card.