EzyConn vs Crisp
Both are modern live chat platforms with AI chatbots. But EzyConn gives you multi-model AI, native Teams integration, and unlimited seats for the same price.
No credit card required • Free plan with AI included • Deploy in under 5 minutes
The Bottom Line
Choose EzyConn if you...
- Want AI on the free plan (100 conversations/month, 2 seats)
- Answer chats from Microsoft Teams, Slack, or Google Chat
- Refuse to pay $295/mo just to remove a watermark
- Want simple conversation counts, not dollar-based AI credits
- Need unlimited seats at $95/mo
Choose Crisp if you...
- Need co-browsing and screen sharing in chat
- Already run support through the Crisp dashboard
- Want their 100+ integration marketplace on Essentials
- Have the budget for Plus at $295/mo
Pricing Comparison
EzyConn
- Free: 2 seats, 100 conversations
- Pro: $25/mo (4 seats)
- Unlimited: $95/mo (unlimited seats)
- All AI models included
Crisp
- Free: 2 seats, no chatbot, zero AI credits
- Mini: $45/mo (4 seats, ~90 AI conversations)
- Essentials: $95/mo (10 seats, ~450 AI conversations)
- Watermark removal only on Plus at $295/mo
The same $95 buys unlimited seats on EzyConn and 10 seats on Crisp. See our full pricing for details.
Feature-by-Feature Comparison
| Feature | EzyConn | Crisp |
|---|---|---|
| Free plan available | ||
| AI-powered chatbot | ||
| Native Microsoft Teams integration | ||
| Native Slack integration | ||
| Native Google Chat integration | ||
| Native Zoom integration | ||
| WhatsApp support | ||
| Shared inbox | ||
| Workflow automation | ||
| Knowledge base | ||
| Custom AI training on your data | ||
| Multi-model AI (GPT-4o + Claude) | ||
| Decision trees / visual builder | ||
| Video chat | ||
| Co-browsing | ||
| Deploy in under 5 minutes | ||
| AI chatbot on the free plan | ||
| No vendor branding on free plan |
Crisp meters AI in credits. EzyConn counts conversations.
On paper, both platforms start free. In practice, Crisp's free plan is a chat widget and not much else: no chatbot, no email inbox, no knowledge base, and zero AI credits. The AI only switches on once you pay, and it's metered in dollars. Mini at $45/mo includes about $5 of credits, which works out to roughly 90 automated conversations. Essentials at $95/mo carries about $25 of credits, around 450 conversations. Have a busy month? You're buying more credits.
We built EzyConn's plans around a number a support lead can actually forecast: conversations. The free plan includes 100 AI conversations a month across 2 seats, with your branding on the widget instead of ours. Pro is $25/mo for 4 seats, and Unlimited is $95/mo with no seat cap. No credit math, no surprise top-ups.
One more line item worth knowing: Crisp only removes its "We run on Crisp" watermark on the Plus plan at $295/mo. Every EzyConn plan ships without vendor branding, including Free.
Where your agents actually answer chats
Crisp agents work inside the Crisp inbox. That's fine if your team is happy to keep one more tab open all day. EzyConn takes a different approach: your agents can reply to website visitors directly from Microsoft Teams, Slack, Google Chat, or Zoom. A new chat lands as a message in the channel your team already watches, so nobody misses it because they forgot to check a separate dashboard.
For teams that live in Teams or Slack all day, that one change does more for response times than any feature checklist. The AI handles the repetitive questions in 50+ languages, and when a conversation needs a human, it hands off to a real person in the tool they already have open.
Frequently Asked Questions
Is EzyConn a good Crisp alternative?
Yes. EzyConn offers the same live chat, shared inbox, and chatbot features as Crisp, but adds native Microsoft Teams and Google Chat integration, multi-model AI support (GPT-4o and Claude), and custom AI training on your own data.
How does EzyConn pricing compare to Crisp?
Both offer free plans, but they differ a lot. Crisp Free has 2 seats with no chatbot, no knowledge base, and zero AI credits. EzyConn Free has 2 seats plus 100 AI conversations a month. From there, Crisp runs $45/mo (Mini, 4 seats), $95/mo (Essentials, 10 seats), and $295/mo (Plus). EzyConn Pro is $25/mo for 4 seats and Unlimited is $95/mo with no seat cap.
Does Crisp have better chat features than EzyConn?
Crisp has a strong live chat with co-browsing and screen sharing. EzyConn matches on live chat and video chat, then adds decision tree builders, workflow automation, and the ability to respond from Teams, Slack, or Google Chat instead of only the Crisp dashboard.
Which is better for AI chatbots, EzyConn or Crisp?
EzyConn has an edge in AI. It supports multiple AI models (GPT-4o and Claude), allows custom training on your website, PDFs, and docs, and offers a visual decision tree builder. Crisp meters its AI through dollar credits: roughly $5 of credits (around 90 automated conversations) on Mini and about $25 (around 450) on Essentials.
How do I remove the "We run on Crisp" watermark?
On Crisp, watermark removal is gated to the Plus plan at $295/month. EzyConn never puts vendor branding on your chat widget, including on the free plan. Your widget shows your brand from day one at no extra cost.
Does the Crisp free plan include an AI chatbot?
No. Crisp Free ships with 2 seats and 100 customer profiles but no chatbot, no email inbox, no knowledge base, and zero AI credits. EzyConn Free includes the AI chatbot with 100 conversations a month, trained on your own content, with no card required.