Compare
EzyConnand Crisp.
A side-by-side on the things that actually differ. Rows where Crisp wins are in the table too — a comparison that only lists our wins is an advertisement, and you can tell.
- 16
- capabilities compared7 where EzyConn differs, 1 where Crisp does
- 24
- published processesreadable before you sign up
- 30
- languagesgenerated from the API constant
Side by side
What each one does.
Native channels on the EzyConn side are 8: the rest go through Zapier or a signed webhook, and this table does not pretend otherwise.
| Capability | EzyConn | Crisp |
|---|---|---|
| Free plan available | Yes | Yes |
| AI-powered chatbot | Yes | Yes |
| Native Microsoft Teams integration | Yes | No |
| Native Slack integration | Yes | Yes |
| Native Zoom integration | Yes | No |
| WhatsApp support | Yes | Yes |
| Shared inbox | Yes | Yes |
| Workflow automation | Yes | Yes |
| Knowledge base | Yes | Yes |
| Custom AI training on your data | Yes | No |
| Multi-model AI (GPT-4o + Claude) | Yes | No |
| Decision trees (configured, not drawn) | Yes | No |
| Co-browsing | No | Yes |
| One script tag to install | Yes | Yes |
| AI chatbot on the free plan | Yes | No |
| on free plan | Yes | No |
Compiled from public documentation and our own product. If a row is out of date, tell us and we will correct it — including in Crisp’s favour.
Questions
Before you switch.
- Is EzyConn a good Crisp alternative?
- Yes. EzyConn offers the same live chat, shared inbox, and chatbot features as Crisp, but adds native Microsoft Teams integration, multi-model AI support (GPT-4o and Claude), and custom AI training on your own data.
- How does EzyConn pricing compare to Crisp?
- Both offer free plans, but they differ a lot. Crisp Free has 2 seats with no chatbot, no knowledge base, and zero AI credits. EzyConn Free has 2 seats plus 500 messages a month. From there, Crisp runs $45/mo (Mini, 4 seats), $95/mo (Essentials, 10 seats), and $295/mo (Plus). EzyConn Starter is ₹2,499/mo for 4 seats and Professional is ₹6,499/mo with no seat cap.
- Does Crisp have better chat features than EzyConn?
- Crisp has a strong live chat with co-browsing and screen sharing. EzyConn matches on live chat and video chat, then adds decision tree builders, workflow automation, and the ability to respond from Teams or Slack instead of only the Crisp dashboard.
- Which is better for AI chatbots, EzyConn or Crisp?
- EzyConn has an edge in AI. It supports multiple AI models (GPT-4o and Claude), allows custom training on your website, PDFs, and docs, and offers a visual decision tree builder. Crisp meters its AI through dollar credits: roughly $5 of credits (around 90 automated conversations) on Mini and about $25 (around 450) on Essentials.
- How do I remove the "We run on Crisp" watermark?
- On Crisp, watermark removal is gated to the Plus plan at $295/month. EzyConn never puts vendor branding on your chat widget, including on the free plan. Your widget shows your brand from day one at no extra cost.
- Does the Crisp free plan include an AI chatbot?
- No. Crisp Free ships with 2 seats and 100 customer profiles but no chatbot, no email inbox, no knowledge base, and zero AI credits. EzyConn Free includes the AI chatbot with 500 messages a month, trained on your own content, with no card required.
The full list of what EzyConn does not do is on the scope page.
Try it against your own questions.
The free tier needs no card. Put the widget on a real page and see how it answers before you compare anything else.