The AI-native support platform for teams that can’t afford to compromise on security, scale, or speed. Deployed in your cloud, your region, on your terms — with a team that ships alongside yours.
Horizontal autoscaling across multi-region clusters. Whether you ship a single TV ad or a global product launch, EzyConn absorbs the load and keeps P95 latency under 120ms.
Every control your infosec team will ask for, already shipped. SOC 2 Type II, GDPR, HIPAA-ready, and a public sub-processor list. No feature gates, no surprises during vendor review.
You get a named Customer Success Manager, a Slack Connect channel, and a solutions engineer during rollout. No tiered ticket queues, no "submit a case" dead ends.
Fine-tune on your docs, tickets, and product knowledge. Bring your own LLM (OpenAI, Anthropic, Azure OpenAI, AWS Bedrock, or self-hosted) and keep prompts, embeddings, and completions inside your perimeter.
Every action — agent, admin, and AI — captured with actor, timestamp, and diff. Stream to Datadog, Splunk, or S3.
Okta, Azure AD, Google Workspace, OneLogin, or any SAML 2.0 IdP. Provision and deprovision at scale.
Pin data to EU, US, or APAC regions.
No per-seat gotchas on enterprise.
OpenTelemetry-native across the stack.
Choose shared cloud, a dedicated private cloud (VPC peering + customer-managed keys), or a fully self-hosted install on your own Kubernetes. Air-gapped deployments supported for regulated workloads.
Vendor review doesn’t have to be a 90-day slog. Our trust center has every questionnaire answered and every report you’ll be asked for — pre-signed and ready.
Visit the trust centerStart on our cloud in a day, or run the entire stack inside your own VPC. Same platform, same features, same SLA — no forked codepaths.
Multi-tenant SaaS on our global infrastructure. The fastest path to production — most teams are live in under a day.
Single-tenant deployment inside a dedicated VPC in your chosen region. Customer-managed keys and private peering.
A complete install on your own Kubernetes — including air-gapped environments. You own every byte and every log.
“We compared five vendors. EzyConn was the only one that ran inside our VPC, passed infosec in 10 days, and gave us a named engineer to call.”
A dedicated solutions engineer runs your rollout — architecture, data ingestion, identity, integrations, UAT. Your CSM stays in your Slack long after go-live.
Kickoff with your solutions engineer. We map your support flows, identity model, data sources, and compliance boundaries. You walk out with a written architecture plan.
Connect your knowledge base, tickets, and product docs. Our team tunes the retrieval pipeline and evaluates quality against a gold-standard test set.
SSO wired up with your IdP. SCIM provisioning tested end-to-end. Deep integrations with your ticketing, CRM, and collaboration stack.
Soft-launch with a pilot team. Daily standups, live monitoring, and rapid iteration on workflows. Your CSM is in your Slack the entire time.
Full production rollout with 24/7 coverage. Quarterly business reviews, roadmap influence, and continuous model retraining as your product evolves.
Tell us a little about your requirements. A solutions engineer will reach out within one business day — no SDR chain, no discovery maze.