Contact
Ask us anythingabout the product, or the limits.
Questions about what EzyConn does, what it does not do yet, pricing, or a security review. Every address below reaches a person, and the routing is published so you do not have to guess.
Where to write
Four addresses, and what each one is for.
Picking the right one is the difference between an answer today and a forwarded email.
- 01General questions and supportHelp with your account, how a feature works, or anything that does not fit the rows below.contact@ezyconn.com
- 02Sales, pricing, and demosPlans and quotes, moving over from another tool, or a walkthrough for your team.sales@ezyconn.com
- 03Compliance, DPA, and security documentationOur data processing agreement, or a security overview for a vendor review. EzyConn holds no SOC 2 certification; what exists is what you will be sent.sales@ezyconn.com
- 04Security and vulnerability reportsReport a security issue privately to this address rather than posting it publicly, and include the steps to reproduce it.contact@ezyconn.com
Live chat
Use the chat bubble in the bottom corner of this page — it is the same widget you would install, answering from our own content.
EzyConn is based in Indore, India.
Send a message
Goes to the general inbox. If it is a bug, the next section says what to include.
Bug reports
Write one we can act on.
A clear report is the difference between a fix today and a week of back and forth. Tell us what you were trying to do, and give us a way to see it for ourselves.
Send it to contact@ezyconn.com or use the form above.
Step 01
What you were doing
The action you took, and what you expected to happen instead.Step 02
Which surface
The website widget, Microsoft Teams, Slack, Zoom, or WhatsApp.Step 03
How to reproduce it
The exact steps, in order. This is the part that decides whether it is fixed today or next week.Step 04
Where you were
Your browser and operating system, and whether you were on mobile or desktop.Step 05
What you saw
Any error message, a screenshot, or a short screen recording.Step 06
When, and which workspace
Roughly the time it happened, and the name of your workspace or app.
What to expect while we are early.
The product changes often. That cuts both ways: you may hit a rough edge, and the bug reports and feature ideas you send genuinely decide what gets built next.
If something is missing or confusing, say so. It is the fastest route to having it fixed, and the list of what this product deliberately does not do is already published in advance.
Answer it yourself
A lot of this is already written down.
The fastest places to look before you reach out.
Or just try it.
The free tier needs no credit card, and you can put the widget on a real page before you talk to anyone.