Community
Small enough thata message reaches a person.
There is no forum and no Discord with a thousand idle members. What there is: a few places to reach us, and documentation that says what the product does and does not do.
- 24
- published processesreadable before you sign up
- 17
- documented eventsthe delivery contract, generated from the API
- 0
- published client SDKsthe widget is a script tag; the API is REST
Where to find us
Four places, and what each is for.
- 01GitHubOpen an issue or follow along. There is no published client SDK — the widget is a script tag and the API is REST.Read the developer docs
- 02X / TwitterProduct updates, release notes, and the occasional support-automation hot take.Follow @ezyconn
- 03LinkedInCompany news, hiring, and longer write-ups on where customer support is heading.Follow the page
Answers without asking
Most questions are already written down.
Faster than waiting for a reply, and the limits are published in the same place as the features.
Found a bug? That is the most useful message you can send.
Tell us what you were doing and how to reproduce it. The contact page lists exactly what to include.