Connect with Customers on WhatsApp
Reach 2 billion users worldwide. Automate support, send notifications, and drive sales directly in the world's most popular chat app.
No credit card required • Free plan: 2 seats and 100 AI conversations/month
From your website to WhatsApp and back
One question, one thread. Here is the whole loop, exactly as your visitor and your team see it.
Sent just now
A visitor asks on your website
The chat widget sits on your site. No account, no app, they just type.
Visitor, from your website
Do you ship to Canada?
10:02
Yes, we do. Free over $75, and it usually arrives in 3 to 5 business days.
It lands in WhatsApp Business
The same message arrives in the tool your team already has open.
Your reply appears back in the widget
The visitor never leaves your site. To them it is one smooth conversation.
WhatsApp Business API
Powerful features for enterprise scale, without the enterprise setup.
Interactive messages
Go beyond text. Use buttons, lists, and quick replies to guide customers through conversations and improve response rates.
- Quick reply buttons for faster choices
- List messages for menus and options
- Product catalogs integration and automated order updates
- Rich media: images, videos, documents, and location pins
Get set up in an afternoon
Three steps between you and your first WhatsApp conversation, and the AI starts earning its keep on day one.
- Connect your number: link your WhatsApp Business account to EzyConn. We walk you through it during onboarding.
- Train the AI: point it at your docs, FAQs, and site content so routine questions get answered instantly.
- Reply from anywhere: your team answers from the shared inbox, Teams, Slack, Zoom, or Google Chat.
Global reach
Connect with customers in 180+ countries instantly.
Secure and private
End-to-end encryption for all business messages.
Mobile first
An experience built for customers on the go.
1 inbox
WhatsApp, website chat, and SMS share one thread per customer, with full history
$0
Free plan with 2 seats and 100 AI conversations a month, no EzyConn branding
50+
Languages the AI detects and replies in, running on GPT-4o and Claude
Why WhatsApp belongs in your support stack
WhatsApp stopped being optional a while ago. Across Europe, Latin America, India, and Southeast Asia, it's simply where customers expect to reach a business, the same way US customers expect a phone number. If your support lives only in email and a website widget, you're asking a big share of your customers to switch apps just to ask a question. Most won't.
The EzyConn WhatsApp integration connects your WhatsApp Business account to the same inbox as your website chat and SMS conversations. One thread per customer, full history, no tab juggling. A customer who chats on your site Tuesday and messages you on WhatsApp Thursday looks like one person to your team, not two tickets.
Your agents don't need WhatsApp on their phones, either. Conversations route to the EzyConn inbox and to Microsoft Teams, Slack, Zoom, or Google Chat, so the person answering never leaves the tool they already work in all day.
An AI chatbot that speaks WhatsApp
WhatsApp conversations are fast and informal, and rigid decision-tree bots feel wrong there. EzyConn's chatbot runs on GPT-4o and Claude, learns from your actual content, and answers the way a person would: short messages, a follow-up question when it needs one, and a handoff to your team the moment things get complicated.
Language matters more on WhatsApp than on any other channel. The AI detects the customer's language and replies in it, across 50+ languages, so a two-person team can support customers in Sao Paulo, Berlin, and Jakarta without hiring translators. Every conversation still lands in your inbox in full, so you can audit what the bot said.
And the price is easy to test. The free plan includes 2 seats and 100 AI conversations a month with no vendor branding, while some live chat tools gate WhatsApp behind a $69/mo plan. Paid tiers are Pro at $25/mo and Unlimited at $95/mo. The full breakdown is on our pricing page.
WhatsApp integration questions we hear a lot
Do I need the WhatsApp Business API?
You'll connect a WhatsApp Business account to EzyConn. We walk you through the steps during setup, and most teams are live the same day. No developers required.
Can the AI reply on WhatsApp automatically?
Yes. Train it on your website, docs, and FAQs, and it handles routine questions around the clock. It runs on GPT-4o and Claude and hands the conversation to your team when it needs a human.
Do my agents need WhatsApp installed?
No. Conversations arrive in the EzyConn shared inbox and in Microsoft Teams, Slack, Zoom, or Google Chat. Nobody's personal phone number gets involved.
Can I run WhatsApp alongside website chat and SMS?
Yes, and that's the point. All three channels share one inbox, so your team sees a customer's full history no matter where they messaged from.
What does it cost?
The free plan includes 2 seats and 100 AI conversations a month. Pro is $25/mo and Unlimited is $95/mo. See the pricing page for the full comparison.
Start chatting on WhatsApp
Connect your WhatsApp Business account and answer from the inbox your team already uses.
No credit card required • Free plan: 2 seats and 100 AI conversations/month