For estate agents and property managers
Answer the buyer at 22:00, and book the viewing
EzyConn answers questions about your listings and your services from the pages you publish. It takes the buyer’s or tenant’s details, books viewings and valuations into your calendar, and passes the serious ones to an agent.
- Answers from your listing pages
- Books viewings and valuations
- Hands over on a yes
A worked example: at 22:10 a buyer asks whether a three bedroom house on Elm Road is still available. The agent answers from the listing page and books a Saturday viewing at 11:00.
Worked exampleNorthfield Homes, the listing and the chat are invented to show the flow.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- 22:10
The browse after work
Buyers and tenants look at listings in the evening and message two or three agents. A reply in the morning arrives after they have booked a viewing somewhere else.
- Saturday
Viewing day
Your agents are in houses, not at desks. Questions about parking, pets and deposits still arrive, and still need an answer.
- Every listing
The same questions per property
Is it still available? What are the bills? Is there a garden? Can I bring a dog? If your listing page says it, the agent answers it.
- Owners
Valuations and management enquiries
Owners asking what you charge and what their home is worth are the enquiries you most want. It takes their details and books the valuation.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers about each listing
“Does the flat allow pets?”
From your listing pages, fee pages and the brochures you upload, with the source shown. When a listing changes, re-read that page in a click.
Books viewings and valuations
“Can I see it this weekend?”
Set viewings and valuations up as services with a length. It offers open times, books one, and the booking lands in your Google or Microsoft 365 calendar.
Takes buyer and owner details
“I want to sell my house.”
Name and email before the chat starts, phone if you ask for it, and their situation in their own words, all in one conversation.
Passes serious buyers to an agent
“I want to make an offer.”
It offers your team and, on a yes, assigns the chat by your rule. The agent replies from the inbox or from Slack.
When a person is needed
Offers go to a person, not to a form
Offers, negotiation and anything about a contract belong with an agent. It hands the chat over with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleNorthfield Homes and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside real estate
12 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #7Real estate agenciesBuyer and renter qualification, viewing bookingLeads · Books · Hands over
- #41Property management companiesTenant questions and maintenance requests to a personAnswers · Hands overRead
- #70Construction companiesProject enquiries and site visit bookingLeads · Books · Hands overRead
- #71Home buildersBuyer leads and show home viewingsLeads · Books
- #72Coworking spacesTour booking and membership questionsBooks · AnswersRead
- #95Home inspectorsInspection bookingBooks · Answers
- #96SurveyorsQuote requestsLeads · Hands over
- #97Letting agentsViewing booking and tenant questionsBooks · Answers · Hands over
- #98Student housingViewing booking and room questionsBooks · Answers
- #99Commercial real estateEnquiry qualificationLeads · Hands over
- #100Real estate developersBuyer leads and launch questionsLeads · Answers
- #101Storage facilitiesUnit questions and enquiriesAnswers · Hands over
FAQ
Questions agents and landlords ask before they switch it on
Answered from the product, not a brochure.
Can it answer questions about each property?
Yes, from the listing pages on your website and any brochures you upload. It shows the source it used.
Can it book viewings?
Yes. Set viewings up as a service with a length and connect Google Calendar or Microsoft 365. It offers open times and books one.
Can conversations go to our CRM?
Yes. It reads your own website, and conversations can reach your CRM through Zapier or a signed webhook.
What happens when a listing sells?
Update the page on your site and re-read it in the portal, and it answers from the new version.
Can landlords and tenants use it too?
Yes. Add your lettings and management pages to its knowledge and it answers tenants and owners the same way, and hands repairs and complaints to your team.
Start free
Book tonight’s viewing while your agents are out
Point it at your listings, connect your calendar and choose who takes the offers.
Free plan, no card.