For plumbers
Book the next job while you finish this one
EzyConn answers customers from your service pages, call-out charges and service area. It takes the details of the job, books it into your calendar, and puts urgent leaks through to a person.
- Answers from your own pages
- Books jobs and quotes
- Urgent leaks go to a person
A worked example: a customer asks “My kitchen tap has been dripping for a week. Can you fix it this week, and what do you charge?” The agent answers from Taps and leaks and Our prices and books it. Booked: Thursday 10:00, tap repair.
Worked exampleClearflow Plumbing and the chat are invented to show the flow. The agent answers only from what you publish.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- On a job
Hands full, phone ringing
You cannot answer a call from under a sink. It answers the questions your pages answer and books the next job.
- Evenings
The jobs that can wait a day
Dripping taps, slow drains, a new toilet. People ask in the evening and book whoever answers.
- Every day
Do you cover my area?
Service area, call-out charges, whether you do boilers or bathrooms. Answered from your pages, every time.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers from your pages
“Do you install water heaters?”
From your website, service pages and the documents you upload, with the source shown. Where your content is silent, it offers a person.
Books jobs and quotes
“Can you come this week?”
It offers open times, books one, and the booking lands in the Google or Microsoft 365 calendar you connect.
Takes the details first
“I want a quote for a new bathroom.”
Name and email before the chat starts, phone if you ask for it, and what they need in their own words, all in one conversation.
Brings in your team
“A pipe has burst under my sink.”
It offers your team and, on a yes, assigns the chat by your rule. Your team replies from the inbox or from Slack.
When a person is needed
A burst pipe reaches a person fast
When a question needs judgement, it offers your team, who picks up the same chat with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleClearflow Plumbing and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside home services
29 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #2HVAC, plumbing and electricalService requests, emergency callouts and visit bookingBooks · Leads · Hands overRead
- #4Home services: roofing, pest control, garage doorsQuote requests and inspection bookingBooks · Leads · Hands overRead
- #27Solar installersQuote requests and site survey bookingLeads · Books · Hands overRead
- #28Pest control companiesUrgent enquiries and treatment visit bookingBooks · Leads · Hands overRead
- #35Kitchen and bathroom remodelersDesign consultation bookingLeads · Books · Hands over
- #36Moving companiesQuote requests and survey bookingLeads · Books · Hands overRead
- #37Landscaping and lawn careEstimate requests and visit bookingLeads · Books · Hands overRead
- #38Cleaning servicesQuotes and recurring visit bookingBooks · LeadsRead
- #39Window and door installersQuote requests and measure bookingLeads · Books · Hands over
- #40Pool installation and serviceQuotes and service bookingBooks · Leads · Hands over
- #69Security system installersSurvey booking and product questionsBooks · LeadsRead
- #86Interior designersConsultation bookingLeads · Books
- #87LocksmithsEmergency callouts and bookingBooks · Hands over
- #88Appliance repairRepair bookingBooks · AnswersRead
- #89Handyman servicesJob bookingBooks · Leads
- #90Painting contractorsEstimate bookingBooks · Leads
- #91Fencing and deckingEstimate bookingBooks · Leads
- #92Tree servicesEstimate booking and urgent calloutsBooks · Leads · Hands over
- #93Carpet and upholstery cleaningBookingBooks · Answers
- #94Junk removalQuotes and bookingBooks · Leads
- #183Dry cleaners and laundryPickup bookingBooks
- #187Piano tuners and instrument repairBookingBooks
- #188Water treatment and softenersSurvey bookingBooks · Leads
- #189Septic and drainageUrgent calloutsBooks · Hands over
- #190Chimney sweepsBookingBooks
- #191Generator installersSurvey bookingBooks · Leads
- #192Home energy auditorsAudit bookingBooks
- #193Electric vehicle charger installersSite survey bookingBooks · Leads
- #194Gutter cleaningBookingBooks
FAQ
Questions plumbers ask before they switch it on
Answered from the product, not a brochure.
Can it give quotes?
It repeats the prices you publish, such as call-out charges. Anything priced on site becomes a booked visit or goes to a person.
How does it handle an emergency?
Tell it which words always go to a person, and put your emergency advice on your site so it can repeat it.
Does it work on WhatsApp?
Yes. The same agent answers on your website, WhatsApp, Telegram, email and your phone line, from the same content.
What happens when nobody is free?
The visitor sees “All our agents are currently busy. We’ll notify you shortly.” and the conversation waits in your inbox for the first person who is.
Start free
Answer the evening enquiry and wake up to a booked job
Point it at your website, connect your calendar and choose who takes the hand-over.
Free plan, no card.