For roofing companies
After the storm, answer every homeowner first
EzyConn answers homeowners from your service pages, warranties and service area. It takes the details of the roof, books inspections and estimates into your calendar, and hands insurance and storm damage questions to your team.
- Answers from your own pages
- Books inspections and estimates
- Hands over on a yes
A worked example: a customer asks “We lost some shingles in last night’s wind. Can someone look at it this week?” The agent answers from Storm damage and Free inspections and books it. Booked: Wednesday 15:00, roof inspection.
Worked exampleSummit Roofing and the chat are invented to show the flow. The agent answers only from what you publish.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- The morning after
Everyone calls at once
The first roofer to answer gets the inspection. It answers and books while your crews are on roofs.
- Replacement season
The big ticket questions
Materials, warranties, financing and how long it takes. Answered from your pages, the same way each time.
- Insurance claims
Questions that need a person
Claims and adjusters need your team. It takes the details and hands the chat over.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers from your pages
“Do you offer a warranty on new roofs?”
From your website, service pages and the documents you upload, with the source shown. Where your content is silent, it offers a person.
Books inspections and estimates
“Can you inspect it this week?”
It offers open times, books one, and the booking lands in the Google or Microsoft 365 calendar you connect.
Takes the details first
“I need a quote for a full replacement.”
Name and email before the chat starts, phone if you ask for it, and what they need in their own words, all in one conversation.
Brings in your team
“Will my insurance cover this?”
It offers your team and, on a yes, assigns the chat by your rule. Your team replies from the inbox or from Slack.
When a person is needed
Insurance questions go to someone who knows claims
When a question needs judgement, it offers your team, who picks up the same chat with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleSummit Roofing and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside home services
29 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #2HVAC, plumbing and electricalService requests, emergency callouts and visit bookingBooks · Leads · Hands overRead
- #4Home services: roofing, pest control, garage doorsQuote requests and inspection bookingBooks · Leads · Hands over
- #27Solar installersQuote requests and site survey bookingLeads · Books · Hands overRead
- #28Pest control companiesUrgent enquiries and treatment visit bookingBooks · Leads · Hands overRead
- #35Kitchen and bathroom remodelersDesign consultation bookingLeads · Books · Hands over
- #36Moving companiesQuote requests and survey bookingLeads · Books · Hands overRead
- #37Landscaping and lawn careEstimate requests and visit bookingLeads · Books · Hands overRead
- #38Cleaning servicesQuotes and recurring visit bookingBooks · LeadsRead
- #39Window and door installersQuote requests and measure bookingLeads · Books · Hands over
- #40Pool installation and serviceQuotes and service bookingBooks · Leads · Hands over
- #69Security system installersSurvey booking and product questionsBooks · LeadsRead
- #86Interior designersConsultation bookingLeads · Books
- #87LocksmithsEmergency callouts and bookingBooks · Hands over
- #88Appliance repairRepair bookingBooks · AnswersRead
- #89Handyman servicesJob bookingBooks · Leads
- #90Painting contractorsEstimate bookingBooks · Leads
- #91Fencing and deckingEstimate bookingBooks · Leads
- #92Tree servicesEstimate booking and urgent calloutsBooks · Leads · Hands over
- #93Carpet and upholstery cleaningBookingBooks · Answers
- #94Junk removalQuotes and bookingBooks · Leads
- #183Dry cleaners and laundryPickup bookingBooks
- #187Piano tuners and instrument repairBookingBooks
- #188Water treatment and softenersSurvey bookingBooks · Leads
- #189Septic and drainageUrgent calloutsBooks · Hands over
- #190Chimney sweepsBookingBooks
- #191Generator installersSurvey bookingBooks · Leads
- #192Home energy auditorsAudit bookingBooks
- #193Electric vehicle charger installersSite survey bookingBooks · Leads
- #194Gutter cleaningBookingBooks
FAQ
Questions roofing companies ask before they switch it on
Answered from the product, not a brochure.
Can it book inspections?
Yes, as appointments with a length in the Google or Microsoft 365 calendar you connect.
Can it cope with the rush after a storm?
It answers every chat at the same time, from the same content, so nobody waits for a free line.
Can conversations go to our CRM?
Yes. Conversation and message events go out through Zapier or a signed webhook.
What happens when nobody is free?
The visitor sees “All our agents are currently busy. We’ll notify you shortly.” and the conversation waits in your inbox for the first person who is.
Start free
Book the inspection before the next roofer calls back
Point it at your website, connect your calendar and choose who takes the hand-over.
Free plan, no card.