For hair and beauty salons
Book the cut and colour while you are cutting
EzyConn answers clients from your service menu, prices and policies. It books appointments into your calendar, and hands colour corrections and complaints to your team.
- Answers from your service menu
- Books appointments
- Hands over on a yes
A worked example: a customer asks “How much is a full head of highlights, and can I come Friday?” The agent answers from Colour menu and Prices and books it. Booked: Friday 13:00, full head highlights.
Worked exampleStudio Nine Hair and the chat are invented to show the flow. The agent answers only from what you publish.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- All day
Hands in someone’s hair
Stylists cannot answer the phone mid-cut. It answers and books the next client.
- Evenings
Booking from the sofa
Clients book in the evening. It answers prices and books the slot.
- Every week
The same questions
Prices, parking, patch tests, the cancellation policy. Answered from your pages.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers from your pages
“Do I need a patch test for colour?”
From your website, service pages and the documents you upload, with the source shown. Where your content is silent, it offers a person.
Books appointments
“Can I book for Saturday?”
It offers open times, books one, and the booking lands in the Google or Microsoft 365 calendar you connect.
Takes the details first
“I want to go from dark brown to blonde.”
Name and email before the chat starts, phone if you ask for it, and what they need in their own words, all in one conversation.
Brings in your salon manager
“My colour went wrong last week.”
It offers your team and, on a yes, assigns the chat by your rule. Your team replies from the inbox or from Slack.
When a person is needed
A complaint reaches the salon manager
When a question needs judgement, it offers your salon manager, who picks up the same chat with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleStudio Nine Hair and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside beauty and wellness
17 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #3Med spas and aesthetic clinicsTreatment questions and consultation bookingBooks · Answers · LeadsRead
- #18Gyms and fitness studiosTrial and membership enquiriesBooks · LeadsRead
- #19Hair and beauty salonsAppointment bookingBooks · Answers
- #22Cosmetic surgery practicesEnquiry qualification and consultation bookingLeads · Books · Hands overRead
- #42Laser and skin clinicsConsultation booking and treatment questionsBooks · AnswersRead
- #59Spas and massageTreatment bookingBooks · AnswersRead
- #102Yoga and pilates studiosClass questions and bookingBooks · Answers
- #103Personal trainersSession bookingBooks · Leads
- #104Martial arts schoolsTrial class bookingBooks · LeadsRead
- #105Dance studiosTrial class bookingBooks · Leads
- #106Climbing gymsMembership and session questionsAnswers · Books
- #107Swimming schoolsLesson bookingBooks · Answers
- #108Sports clubs and academiesTrial booking and joining questionsBooks · Answers
- #109Nail salonsAppointment bookingBooks · AnswersRead
- #110BarbershopsAppointment bookingBooks
- #111Tattoo studiosConsultation bookingBooks · Leads
- #112Personal stylistsConsultation bookingBooks · Leads
FAQ
Questions hair salons ask before they switch it on
Answered from the product, not a brochure.
Can it book appointments?
Yes, as services with a length in the Google or Microsoft 365 calendar you connect.
Can conversations go to our salon software?
Yes, through Zapier or a signed webhook, and bookings land in the Google or Microsoft 365 calendar you connect.
What happens when nobody is free?
The visitor sees “All our agents are currently busy. We’ll notify you shortly.” and the conversation waits in your inbox for the first person who is.
Start free
Book the next client without putting the scissors down
Point it at your website, connect your calendar and choose who takes the hand-over.
Free plan, no card.