For electricians
Book the survey while you are up a ladder
EzyConn answers customers from your service pages, prices and service area. It takes the details of the job, books jobs and surveys into your calendar, and passes anything that sounds unsafe to a person.
- Answers from your service pages
- Books jobs and surveys
- Unsafe faults go to a person
A worked example: a customer asks “Do you install EV chargers? How long does it take?” The agent answers from EV charger installs and books it. Booked: Monday 11:00, EV charger survey.
Worked exampleBrightline Electrical and the chat are invented to show the flow. The agent answers only from what you publish.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- On site
You are mid-job
Customers ring while you are working. It answers what your pages answer and books the next survey.
- New work
EV chargers, solar and batteries
New work brings new questions. Put your guides on your site and it explains them the same way each time.
- Every week
The small jobs
Sockets, lights, a fuse box check. Booked straight in, with the details in the notes.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers from your pages
“Can you upgrade an old fuse box?”
From your website, service pages and the documents you upload, with the source shown. Where your content is silent, it offers a person.
Books jobs and surveys
“Can you come next week?”
It offers open times, books one, and the booking lands in the Google or Microsoft 365 calendar you connect.
Takes the details first
“I need a quote for a full rewire.”
Name and email before the chat starts, phone if you ask for it, and what they need in their own words, all in one conversation.
Brings in a qualified electrician
“There’s a burning smell from my fuse box.”
It offers your team and, on a yes, assigns the chat by your rule. Your team replies from the inbox or from Slack.
When a person is needed
Anything unsafe goes to a qualified person
When a question needs judgement, it offers a qualified electrician, who picks up the same chat with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleBrightline Electrical and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside home services
29 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #2HVAC, plumbing and electricalService requests, emergency callouts and visit bookingBooks · Leads · Hands overRead
- #4Home services: roofing, pest control, garage doorsQuote requests and inspection bookingBooks · Leads · Hands overRead
- #27Solar installersQuote requests and site survey bookingLeads · Books · Hands overRead
- #28Pest control companiesUrgent enquiries and treatment visit bookingBooks · Leads · Hands overRead
- #35Kitchen and bathroom remodelersDesign consultation bookingLeads · Books · Hands over
- #36Moving companiesQuote requests and survey bookingLeads · Books · Hands overRead
- #37Landscaping and lawn careEstimate requests and visit bookingLeads · Books · Hands overRead
- #38Cleaning servicesQuotes and recurring visit bookingBooks · LeadsRead
- #39Window and door installersQuote requests and measure bookingLeads · Books · Hands over
- #40Pool installation and serviceQuotes and service bookingBooks · Leads · Hands over
- #69Security system installersSurvey booking and product questionsBooks · LeadsRead
- #86Interior designersConsultation bookingLeads · Books
- #87LocksmithsEmergency callouts and bookingBooks · Hands over
- #88Appliance repairRepair bookingBooks · AnswersRead
- #89Handyman servicesJob bookingBooks · Leads
- #90Painting contractorsEstimate bookingBooks · Leads
- #91Fencing and deckingEstimate bookingBooks · Leads
- #92Tree servicesEstimate booking and urgent calloutsBooks · Leads · Hands over
- #93Carpet and upholstery cleaningBookingBooks · Answers
- #94Junk removalQuotes and bookingBooks · Leads
- #183Dry cleaners and laundryPickup bookingBooks
- #187Piano tuners and instrument repairBookingBooks
- #188Water treatment and softenersSurvey bookingBooks · Leads
- #189Septic and drainageUrgent calloutsBooks · Hands over
- #190Chimney sweepsBookingBooks
- #191Generator installersSurvey bookingBooks · Leads
- #192Home energy auditorsAudit bookingBooks
- #193Electric vehicle charger installersSite survey bookingBooks · Leads
- #194Gutter cleaningBookingBooks
FAQ
Questions electricians ask before they switch it on
Answered from the product, not a brochure.
Can it book surveys?
Yes, as appointments with a length in the Google or Microsoft 365 calendar you connect.
Can it price a rewire?
It gives the prices you publish, and work priced after a survey becomes a booked survey.
Does it answer calls?
Yes, on your own Twilio number, from the same content as the chat.
What happens when nobody is free?
The visitor sees “All our agents are currently busy. We’ll notify you shortly.” and the conversation waits in your inbox for the first person who is.
Start free
Book the survey without putting the drill down
Point it at your website, connect your calendar and choose who takes the hand-over.
Free plan, no card.