About the role
EzyConn is an AI agent that answers customers on websites, WhatsApp and email, books appointments and brings in a person when it should. As a full stack engineer you take a feature from the first sketch to production, across the customer portal and the services it talks to, and you stay with it while customers use it.
What you will do
- Build features end to end in the customer portal (Next.js, React, TypeScript) and the Python services behind it.
- Work on the parts customers touch every day: the shared inbox, the hand-over to a person, bookings and the chat widget.
- Connect EzyConn to the tools businesses use, such as WhatsApp, Slack and Razorpay.
- Write tests with Vitest and Playwright, and ship small changes often.
- Read real support conversations and fix what gets in customers’ way.
What you bring
- 2 to 5 years building web products that real people use.
- Strong TypeScript and React.
- Working knowledge of a backend language, ideally Python, and SQL with PostgreSQL.
- Experience designing and using REST APIs.
- Care for the small details users notice.
Nice to have
- Next.js App Router.
- Experience with language model APIs from OpenAI, Anthropic or Google.
- Messaging or payments integrations.
How we hire
- Intro conversation
- Craft conversation
- Meet the team
- Decision
A person reads every application, and we reply either way. EzyConn is a product of Omegaswift, based in Indore, India.