ROI calculator
Work it outwith your own numbers.
No pre-filled case study and no figure we picked to flatter ourselves. Put in your own volume, your own hourly cost and the share of questions you believe the AI would actually take, and read the arithmetic.
Your support today
What automation could save you
$725
Monthly savings
$8,700
Yearly savings
30
Hours freed per month
Starter
Recommended plan
₹2,499/mo, billed in INR
Formula: 500 conversations × 6 min ÷ 60 × $25/hr = $1,250 human cost per month. Savings = $1,250 × 60% resolved by AI, minus $25 for the Starter plan. Estimates only: your deflection rate depends on your content.
For comparison, a 10-person team on per-seat tools pays Intercom $390+/mo at $39/seat or Zendesk $190+/mo at $19/agent (July 2026 prices). Your team of 3 would start at $117+/mo and $57+/mo. EzyConn plans stay flat no matter how many seats you add.
The default resolution share is 60%, not the 80% ceiling, because most teams land lower. Set it to whatever you find believable for your own queue — the point of the page is that you control the input.
Questions
About the maths.
- Where does the 80% number come from?
- It is the top end of what EzyConn beta teams have reported: teams with thorough, well-maintained help content have seen the AI resolve up to 80% of incoming questions without a human stepping in. Treat it as a ceiling, not a promise. Most teams land lower, which is why the calculator defaults to 60% and lets you set whatever share you find believable for your own support queue.
- What affects deflection rate?
- Mostly the quality and coverage of the content the AI is trained on. If your website and help docs actually answer the questions customers ask, deflection climbs. The mix of questions matters too: repetitive requests like order status, password resets, and plan questions deflect well, while one-off edge cases usually still need a human. Products that change frequently need their content kept current, because stale answers get escalated anyway.
- Is the free plan really free?
- Yes. The Free plan is free forever, not a trial: 2 seats, 500 messages a month. No credit card is required to sign up. If you outgrow it, Starter is ₹2,499/mo and Professional is ₹6,499/mo, both flat prices with no per-agent fees.
The limits that shape any of this are on the scope page.
The free tier costs nothing to test the assumption.
Put the widget on a real page for a week and compare the arithmetic against what actually happened.