Live Chat for Zoom Team Chat
Website chats land in the Zoom Team Chat channel you pick, your team replies from there, and any conversation is one click from a Zoom meeting with screen sharing.
No credit card required • Free plan: 2 seats and 100 AI conversations/month
Hey Alex! Yes, the free plan has 2 seats and 100 AI conversations a month. Happy to walk you through it on a quick call.
How a chat flows from your website into Zoom
One conversation, two screens. The visitor never leaves your site, your team never leaves Zoom.
A visitor asks a question in the chat widget on your site.
It posts to the Zoom Team Chat channel you picked, with page and visitor context.
A teammate replies from Zoom and the visitor sees it in the widget instantly.
Setup takes minutes: install EzyConn from the Zoom App Marketplace, add our lightweight widget snippet to your website, and pick the channel where chats should land.
Unified communications
Bring your website visitors into your Zoom workflow.
From a text chat to a Zoom meeting in one click
Some problems are faster to show than to type. Start a Zoom meeting with a visitor directly from the chat, view their screen to troubleshoot issues faster, and let them join from the browser without installing anything.
- Instant video from any conversation
- Screen sharing to see exactly what the visitor sees
- Browser-only for the visitor, no downloads
Visitor joined from the browser, nothing to install.
You are viewing the visitor's screen.
The AI answers first, your team gets the rest
EzyConn's chatbot trains on your website and help docs, then answers the routine questions in 50+ languages. When a visitor needs a person, the conversation posts to your Zoom channel with the visitor's page, location, and chat history attached.
- Trained on your website content, no code required
- Runs on GPT-4o plus Claude
- Hands off to your channel with full context
Unlimited agents
No per-seat pricing. Add your entire support team to the channel without extra costs.
Channel routing
Route chats to specific channels, sales or support, based on what the visitor asks.
Visitor context
Page, location, and chat history arrive with every conversation.
One-click claiming
Anyone in the channel can claim a chat, and threads keep every conversation tidy.
Match your brand
Custom colors, logo, avatar, and welcome message, with no Powered by link on any plan.
Real-time feel
Typing indicators both ways, and replies appear in the widget the moment you send them.
1 click
To turn any text chat into a Zoom meeting with screen sharing, browser-only for the visitor
$0
Free plan with 2 seats and 100 AI conversations a month, no EzyConn branding
50+
Languages the AI answers in, running on GPT-4o and Claude
Why run website live chat in Zoom Team Chat
Your team already has Zoom open all day. Your customers shouldn't wait for a second app.
Most live chat software asks your agents to work in yet another console. That's one more tab to forget, one more set of notifications to miss, and in our experience it's where slow first responses come from. EzyConn takes the opposite approach: every website chat posts into the Zoom Team Chat channel you choose, and whoever claims it replies in the same window they already use to talk with coworkers.
The AI answers first. EzyConn's chatbot trains on your website and help docs (paste a URL, the no-code builder handles the rest) and runs on multi-model AI, GPT-4o plus Claude, in 50+ languages. It handles the repetitive questions: pricing, business hours, password resets. When a visitor needs a human, the conversation lands in your channel with the visitor's page, location, and chat history attached.
And because this is Zoom, escalation is one click. A text chat becomes a screen share becomes a face-to-face meeting without asking the customer to install anything. For technical support and sales demos, that jump from typing to talking is usually where deals close and tickets die. The same workflow also exists for Microsoft Teams and Slack if parts of your company live there instead.
How EzyConn compares for Zoom live chat
A few numbers worth checking before you pick a Zoom live chat app.
The best-known alternative here is Social Intents. It's a solid product, but the pricing structure is worth reading closely: there's no free plan (a 14-day trial only), the $21/mo Lite tier includes 1 seat and 60 conversations a month, and removing their branding from your widget starts at the $99/mo Pro plan.
EzyConn's free plan includes 2 seats, 100 AI conversations a month, and no vendor branding on the widget. Not a trial, free for as long as you want it. Paid plans start at $25/mo when you need more, and the full breakdown is on our pricing page.
We built it this way because we think you should see the AI deflect real tickets in your own Zoom channel before you pay anyone anything. If it doesn't earn the upgrade, keep the free plan.
Zoom live chat FAQ
The questions we get most often from teams adding live chat to Zoom.
How does live chat for Zoom Team Chat work?
You install the EzyConn app from the Zoom App Marketplace and paste our widget script on your website. When a visitor starts a chat, a message appears in the Zoom Team Chat channel you picked. Anyone in that channel can claim the conversation and reply, and the visitor sees the response in the widget instantly.
Do my agents need to install another app?
No. Agents work entirely inside Zoom Team Chat on desktop or mobile. Visitors chat through the widget on your website. Neither side leaves the tool they're already in.
Can the AI answer before my team joins?
Yes. The AI chatbot takes the first shift, trained on your website content and running on GPT-4o plus Claude in 50+ languages. It resolves the routine questions and posts to your Zoom channel when a conversation needs a person.
Can I turn a chat into a Zoom meeting?
Yes. You can escalate any text chat to a Zoom meeting with screen sharing in one click. The visitor joins from their browser without installing anything.
Is there a free plan for Zoom live chat?
Yes. The free plan includes 2 seats and 100 AI conversations a month, with no vendor branding on your widget. It stays free; paid plans start at $25/mo when you outgrow it.
Related resources
Live chat for Microsoft Teams
The same website widget and AI, with replies coming from Teams channels.
Read moreLive chat for Slack
Route website chats into Slack channels and reply in threads.
Read moreNo-code AI chatbot builder
Paste a URL and train the AI that takes the first shift on your chats.
Read moreStart chatting in Zoom
Join the early teams using EzyConn to support customers from Zoom.
No credit card required • Free plan: 2 seats and 100 AI conversations/month