For car dealerships
Book the test drive on Sunday night
EzyConn answers buyers from your stock pages, finance options and opening hours. It books test drives and service appointments into your calendar, and hands part exchange, finance and price talks to your sales team.
- Answers from your stock pages
- Books test drives and services
- Price talks go to sales
A worked example: a customer asks “Is the 2022 Golf on your site still for sale? Can I test drive it Saturday?” The agent answers from 2022 Volkswagen Golf listing and books it. Booked: Saturday 10:00, test drive.
Worked exampleRiverside Motors and the chat are invented to show the flow. The agent answers only from what you publish.
Where it helps
Where enquiries go missing, and what it costs
The moments a person cannot always be there for, and the questions that arrive before anyone is in.
- Sunday night
Browsing after the weekend
Buyers browse stock on Sunday evening. It answers and books the test drive for the week.
- Service department
Bookings and questions
Services, inspections and opening hours. It books service appointments too.
- Every day
Stock questions
Is it still available? What is the mileage? Does it come with a warranty? If your listing says it, it answers it.
What it does
Four jobs, done in your words and your diary
It answers from what you publish, books into your calendar, takes the details that matter, and brings in a person when it should.
Answers from your pages
“What warranty comes with used cars?”
From your website, service pages and the documents you upload, with the source shown. Where your content is silent, it offers a person.
Books test drives and services
“Can I test drive it this weekend?”
It offers open times, books one, and the booking lands in the Google or Microsoft 365 calendar you connect.
Takes the details first
“I want to part exchange my car.”
Name and email before the chat starts, phone if you ask for it, and what they need in their own words, all in one conversation.
Brings in your sales team
“Can you do a better price?”
It offers your team and, on a yes, assigns the chat by your rule. Your team replies from the inbox or from Slack.
When a person is needed
Price talks go to your sales team
When a question needs judgement, it offers your sales team, who picks up the same chat with everything already said.
It offers, they choose
When your content does not cover a question, or the visitor asks for a person, it offers your team. Nobody is handed over without saying yes.
Someone is assigned and told
By the rule you pick (round robin, least busy, most recently active, or by hand). The agent stops replying while a person holds it.
Reply from the inbox or Slack
The reply lands in the chat the visitor is already in, on whichever channel they wrote.
Hand it back in one click
With everything your colleague said still in the thread.
Worked exampleRiverside Motors and the people are invented, and the agent’s wording varies with your content. The hold message (“Thanks, I’m connecting you to a support specialist now”) is EzyConn’s own.
Inside automotive
10 industries in this group, ranked
Each with what EzyConn does for it and how much of it they would use. Where we have a guide, it is linked.
- #6Auto repair and collisionRepair enquiries and workshop appointmentsBooks · Leads · Hands overRead
- #29Car dealershipsTest drive booking and sales leadsBooks · Leads · Hands over
- #73Car wash and detailingPackage questions and bookingBooks · AnswersRead
- #74Tyre and MOT centresBooking and pricing questionsBooks · AnswersRead
- #75Auto body and glass repairQuote requests and bookingBooks · Leads · Hands overRead
- #139Car leasingLead qualificationLeads · Hands over
- #140Car rentalBooking questionsAnswers · Hands over
- #141Motorcycle dealersTest rides and service bookingBooks · Leads
- #142RV and boat dealersLeads and viewingsLeads · Books
- #143Fleet servicesService bookingBooks · Hands over
FAQ
Questions car dealerships ask before they switch it on
Answered from the product, not a brochure.
How does it know when a car sells?
Update the listing page and re-read it in the portal, and it answers from the new page.
Can it book test drives?
Yes, as appointments with a length in the Google or Microsoft 365 calendar you connect.
Can it handle part exchange?
It takes the details and hands the chat to your sales team on a yes.
What happens when nobody is free?
The visitor sees “All our agents are currently busy. We’ll notify you shortly.” and the conversation waits in your inbox for the first person who is.
Start free
Book the test drive before they visit another forecourt
Point it at your website, connect your calendar and choose who takes the hand-over.
Free plan, no card.