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EzyConn

EzyConn vs Plain

EzyConn and Plain, compared honestly

Plain is B2B support built on Slack, email and an API, priced per seat. EzyConn is an AI agent for your website and messaging apps, with a free plan. Here is where each fits.

Start freeSee the table
  • Same questions for both
  • Plain facts checked 6 October 2026
  • Sources linked

E EzyConn

  • Free plan with the AI agent, no card
  • Website chat, WhatsApp, Telegram and phone
  • Books real appointments in the chat

P Plain

  • Per member seat, from $45 a month billed annually
  • Ari uses 100 credits per resolved thread
  • A 7-day free trial without a card

Side by side

The same five questions, answered for both

EzyConn's column comes from the product itself. Plain's comes from its own pages, read on 6 October 2026.

EzyConn and Plain compared on 5 questions
QuestionEzyConnPlain
How you payPer plan, with seats and monthly messages included in each; Free, Starter, Professional and Enterprise. Prices are on the pricing page.Per member seat: Foundation $45 a month billed annually or $55 monthly (up to 5 seats), Horizon $99 or $139 (3 to 10 seats), and Frontier on a custom price. Viewer seats are free.
Free planYes: 2 people and 500 messages a month, with the AI agent included and no card.No free plan. A 7-day free trial on every plan without a card, and up to 50% off for early-stage startups.
The AI agentIncluded on every plan. Answers from your website, files, written answers and exact questions and answers, and shows the source. GPT out of the box, or your own OpenAI, Anthropic or Google key.Ari is on every plan and uses 100 credits for each thread it resolves. Plans include monthly credits (1,000 on Foundation billed annually, 2,500 on Horizon) and top-ups cost $10 per 1,000. It answers from your Help Center, sitemaps and single web pages, and skips files like PDFs.
Hand-over to a personWhen your content runs out, or the customer asks, it offers a person. A teammate is assigned and notified, the AI pauses, and one click hands it back.Ari hands the thread to your team when the customer asks for a person, is frustrated, raises sales, billing or security, or its knowledge runs out. It sends a short message, unassigns itself and does not pick the thread back up.
Booking in the chatYes, from Starter: real bookings in your diary through ready-made processes, with Google and Microsoft 365 calendars checked for busy times.No native booking found in Plain’s docs.

Who it suits

Who EzyConn is built for

Choose EzyConn if

You want an AI agent answering customers on your website, WhatsApp, Telegram, email and phone line, with real bookings in the chat and a free plan to start on, rather than a seat-priced support stack built for B2B software teams.

  • A free plan that runs on real traffic, with the AI agent included rather than sold as an add-on.
  • Booking real appointments inside the conversation, with your calendar checked first.
  • A hand-over the customer agrees to, with your team replying from the inbox or Slack.
  • WhatsApp, Telegram, email and an inbound phone line answered by the same agent.

Moving from Plain

From sign-up to answering, in four steps

No developer needed. The assistant learns from what you have already written, and your team keeps working where it works now.

  1. Point it at your docs

    Give EzyConn your public help centre or website. It finds the linked pages, you keep the ones you want, and it reads them.

  2. Add files and exact answers

    Upload PDF, Word, plain text, Markdown or CSV files, and write exact questions and answers for the replies that must be word for word.

  3. Paste one snippet

    Add the EzyConn script snippet to your site. The chat goes live with the AI agent answering from what you gave it.

  4. Choose where your team replies

    Reply from the shared inbox or from Slack threads that reach the customer. Hand-overs route manually, by round robin, to the least busy or to the most recently active teammate.

FAQ

EzyConn and Plain, the questions people ask

Answered from the product and from their own pages.

Is EzyConn a good alternative to Plain?

Yes, for a business that wants its AI agent answering customers on the website, WhatsApp, Telegram, email and the phone, with bookings in the chat and a free plan to start on. Plain is built for B2B support teams working from a structured queue and an API.

How does pricing compare?

Plain charges per member seat (Foundation is $45 a month billed annually, on 6 October 2026), and Ari uses 100 credits from the monthly allowance for each thread it resolves. EzyConn charges per plan, with seats, monthly messages and the AI agent included, and starts free. Current EzyConn prices are on the pricing page.

What can the AI agent learn from?

EzyConn reads your website, PDF, Word, plain text, Markdown and CSV files, answers you write and exact questions and answers, and shows the source. Plain’s Ari reads your Help Center, sitemaps and single web pages, and skips files like PDFs.

What happens when a customer needs a person?

EzyConn offers a person, and when the customer accepts, a teammate is assigned and notified and the AI pauses. One click hands the conversation back to the AI. Plain’s Ari sends a short message, unassigns itself and leaves the thread to your team.

Can either one book appointments?

EzyConn books real appointments in your diary through its ready-made processes, with Google and Microsoft 365 calendars checked for busy times. We found no native booking in Plain’s docs.

Sources

Where the Plain facts on this page come from

Plain's own pages, read on 6 October 2026. Prices and plans change; if one of these has moved, their page is right and this one is out of date.

EzyConn's columnRead from the product’s own plan and channel data.

Try it on your own questions

The fairest comparison is your own traffic

Put EzyConn on a real page on the free plan and see what it answers, what it hands over, and what it books.

Start freeSee plans and pricing

Free plan, no card.