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EzyConn

EzyConn vs Front

EzyConn and Front, compared honestly

Front is a shared inbox your team works, priced per seat, with Autopilot AI charged per conversation. EzyConn is an AI agent that answers customers first and hands over. Here is where each one fits.

Start freeSee the table
  • Same questions for both
  • Front facts checked 6 October 2026
  • Sources linked

E EzyConn

  • AI agent included in every plan
  • Answers first, then offers a person
  • Free plan, no card

F Front

  • Per seat, from $25 a month billed annually
  • Autopilot AI charged per conversation
  • A 14-day trial without a card

Side by side

The same five questions, answered for both

EzyConn's column comes from the product itself. Front's comes from its own pages, read on 6 October 2026.

EzyConn and Front compared on 5 questions
QuestionEzyConnFront
How you payPer plan, with seats and monthly messages included in each; Free, Starter, Professional and Enterprise. Prices are on the pricing page.Per seat, billed annually: Starter $25 a seat a month (up to 10 seats), Professional $65 (up to 50) and Enterprise $105. Billed monthly, Starter is $35 and Professional $85; Enterprise is annual only. Autopilot is charged on top, and Copilot is $20 a seat a month below Enterprise.
Free planYes: 2 people and 500 messages a month, with the AI agent included and no card.No free plan. A 14-day trial of the Professional plan without a card.
The AI agentIncluded on every plan. Answers from your website, files, written answers and exact questions and answers, and shows the source. GPT out of the box, or your own OpenAI, Anthropic or Google key.Autopilot, an add-on on any plan, charged once per conversation for the highest outcome: $0.05 to triage, $0.39 to draft or reply before a person takes over, $0.89 to resolve. Answers from a Front knowledge base, public websites, connected tools, PDFs and notes.
Hand-over to a personWhen your content runs out, or the customer asks, it offers a person. A teammate is assigned and notified, the AI pauses, and one click hands it back.Autopilot escalates by the rules you set, and the case reaches a teammate with full context. In Resolve, its web chat, the customer leaves an email address, verified with a 6-digit code, and a ticket with a summary is created.
Booking in the chatYes, from Starter: real bookings in your diary through ready-made processes, with Google and Microsoft 365 calendars checked for busy times.Front Calendar, a teammate tool: from the email composer you insert meeting times or a scheduling link, and the recipient books with a click.

Who it suits

Who EzyConn is built for

Choose EzyConn if

You want an AI agent that answers customers first and hands over to a person when it should, included in a plan rather than paid per seat and per conversation, with a free plan and bookings in the chat.

  • A free plan that runs on real traffic, with the AI agent included rather than sold as an add-on.
  • Booking real appointments inside the conversation, with your calendar checked first.
  • A hand-over the customer agrees to, with your team replying from the inbox or Slack.
  • WhatsApp, Telegram, email and an inbound phone line answered by the same agent.

Moving from Front

From sign-up to answering, in four steps

No developer needed. The assistant learns from what you have already written, and your team keeps working where it works now.

  1. Point it at your help pages

    Give EzyConn your website address. It scans the site, finds the linked pages, and reads the ones you keep, such as the public help pages your team already writes.

  2. Add files and exact answers

    Upload the PDF, Word, Markdown, CSV or plain text files your team relies on. Write exact answers for the questions that must be answered the same way every time.

  3. Paste the snippet on your site

    Add one script snippet to your website and the chat goes live. WhatsApp, Telegram, email and an inbound phone line on your own Twilio number can be answered by the same agent.

  4. Set replies and hand-over routing

    Choose where your team replies: the shared inbox, or Slack threads that reach the customer. Route hand-overs manually, by round robin, to the least busy or to the most recently active teammate.

FAQ

EzyConn and Front, the questions people ask

Answered from the product and from their own pages.

Is EzyConn a good alternative to Front?

Yes, if you want customers answered before anyone opens an inbox. EzyConn’s AI agent replies first from your own website, files and written answers, books appointments, and offers a person when your content runs out or the customer asks. Front is built around an inbox your team works, with its AI agent sold as an add-on.

How does pricing compare?

Front charges per seat (Starter is $25 a seat a month billed annually, on 6 October 2026) and charges for Autopilot per conversation, from $0.05 for triage to $0.89 for a resolution. EzyConn charges per plan, with seats, monthly messages and the AI agent included, and has a free plan. Current EzyConn prices are on the pricing page.

How does the hand-over to a person work?

In EzyConn the agent offers a person, and once the customer accepts, a teammate is assigned and notified and the AI pauses. One click on “Hand back to AI” returns the conversation. Routing can be manual, round robin, least busy or most recently active.

Can either one book appointments?

EzyConn books real appointments in your diary through its ready-made processes, with Google and Microsoft 365 calendars checked for busy times. Front Calendar lets a teammate insert meeting times or a scheduling link into an email for the recipient to book.

Which channels does EzyConn’s agent answer?

Website chat, WhatsApp, Telegram, email and inbound phone calls on your own Twilio number, all answered by the same AI agent from the same content.

Sources

Where the Front facts on this page come from

Front's own pages, read on 6 October 2026. Prices and plans change; if one of these has moved, their page is right and this one is out of date.

EzyConn's columnRead from the product’s own plan and channel data.

Try it on your own questions

The fairest comparison is your own traffic

Put EzyConn on a real page on the free plan and see what it answers, what it hands over, and what it books.

Start freeSee plans and pricing

Free plan, no card.