EzyConn Features: The All-in-One
AI Customer Service Platform
Everything you need to support customers, capture leads, and automate conversations. Beautifully designed, powerful under the hood.
No credit card required • Free plan available
Core Capabilities
Built for modern support teams
Live Chat That Feels Built In
A chat experience that feels native to your website. Fast, reliable, and beautifully designed to match your brand.
- Real-time typing indicators and read receipts
- File sharing and rich media support
- Saved replies and shortcuts for speed
- Smooth handoff between AI and human agents
AI That Actually Works
Our AI understands context, intent, and nuance to resolve complex queries automatically. No scripting required for the everyday stuff.
- Train on your website, PDFs, and Notion docs
- Customizable tone and personality
- Instant answers 24/7, zero wait time
- Escalates to humans only when necessary
Go Deeper on Each Feature
Every capability has its own page with screenshots, use cases, and FAQs.
Live Chat
A fast, customizable chat widget for your website. Your team replies from Microsoft Teams, Slack, or Google Chat instead of learning another console.
Explore Live ChatShared Inbox
Email, WhatsApp, Messenger, SMS, and website chat in one timeline. Assignments, internal notes, and collision detection keep agents from stepping on each other.
Explore Shared InboxWorkflow Automation
Route chats by page URL, language, or CRM data. Auto-assign, escalate, and follow up without anyone babysitting a queue.
Explore Workflow AutomationDecision Trees
Visual conversation flows for triage, lead qualification, and onboarding. Drag, drop, test in a sandbox, then publish.
Explore Decision TreesEnterprise-Grade Power
Secure, scalable, and developer-friendly.
Answer From Microsoft Teams, Slack, Zoom, or Google Chat
Most support tools make your agents live in yet another inbox. We built EzyConn the other way around: the chat widget sits on your website, and replies happen inside Microsoft Teams, Slack, Zoom, or Google Chat. A new conversation pings the channel you pick, an agent replies in the thread, and the visitor sees the answer in the widget within a second.
That one decision removes the two problems that kill live chat rollouts: agents forgetting to check a separate dashboard, and managers paying for software nobody opens. If your team already works in Teams or Slack all day, they can start answering customers this afternoon.
Multi-Model AI, Trained on Your Own Content
The AI chatbot runs on more than one model (GPT-4o and Claude), so you are not locked into a single vendor's blind spots. Point it at your website, help docs, and PDFs and it takes over the repetitive questions: order status, password resets, plan comparisons, refund policy.
When a conversation needs a person, the bot hands off with the full transcript attached, so the customer never repeats themselves. It also answers in 50+ languages, which means your two-person team can support customers in markets you have never hired for.
What the Free Plan Includes
The free plan comes with 2 seats and 100 AI conversations a month, and there is no vendor branding on the widget. That last part matters more than it sounds: the tools we get compared to most often charge $99 to $295 a month just to take their own logo off your chat window.
When you outgrow it, Pro is $25/mo and Unlimited is $95/mo. Enterprise adds SOC 2, ISO 27001, and HIPAA readiness for teams that need the paperwork. Every plan is listed side by side on the pricing page, and you can see how we stack up against Crisp in our detailed comparison.
Ready to upgrade your support?
The free plan includes 2 seats, 100 AI conversations a month, and no vendor branding on the widget.
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