The Intercom
alternative.
Migrate your data from Intercom to EzyConn and keep the features your team actually uses, at a fraction of the cost.
Why Teams Look for an Intercom Alternative
Usually it starts with the renewal quote.
Most of the teams that come to us from Intercom tell a similar story: the product is good, but the bill grew faster than the team did, and they were paying for a long list of features they opened twice. What they actually needed was a chat widget, an AI bot that answers the routine questions, and a sane place for humans to reply.
That's the product we built. EzyConn gives you the website widget, a chatbot running on GPT-4o and Claude, a shared inbox for handoffs, and knowledge base training from your existing help docs. Pricing is flat per plan: there's a free tier, Pro is $25/month, and Unlimited is $95/month. You can see every tier on the pricing page, and there's a full feature comparison at EzyConn vs Intercom.
One thing we do differently on purpose: your agents don't have to live in our dashboard. EzyConn routes conversations natively to Microsoft Teams, Slack, Google Chat, and Zoom, so the people answering chats reply from the tool they already have open all day.
How the Migration Works
Most teams switch over in an afternoon.
Bring your data across
Export your contacts and conversation history from Intercom and import them into EzyConn, so you don't lose the record of who asked what.
Retrain the bot
Point EzyConn at your help center URL or upload your docs. The AI trains on your content in minutes, not weeks of workflow building.
Swap the snippet
Replace the Intercom embed code with ours, one line. Run both side by side during the switchover if you want a safety net.
What You Get After Switching
The support stack, minus the line items you never used.
The AI chatbot answers first, in 50+ languages, trained on your own content. Because it runs on multiple models (GPT-4o and Claude), you're not locked into one vendor's AI having a bad day. When the bot isn't confident or the visitor asks for a person, it hands off to your team with the full conversation attached.
Your team replies from Microsoft Teams, Slack, Google Chat, Zoom, or the EzyConn inbox, whichever they prefer. Visitor details, current page, and chat history come along with every handoff, so nobody asks the customer to repeat themselves.
And if you're in a regulated industry, the enterprise tier covers SOC 2, ISO 27001, and HIPAA readiness, so the security review doesn't stall the switch.
What It Costs
Three plans, no surprise line items.
The free plan gives you 2 seats and 100 AI conversations a month, with no vendor branding on the widget and no credit card required. That's usually enough to run a proper trial on your real traffic before you cancel anything.
Pro is $25/month and Unlimited is $95/month when you need more volume and more of the team on board. The pricing page has the full breakdown, so you can put it next to your current Intercom invoice and do the math yourself.
Intercom Migration FAQ
How long does the migration take?
Most teams finish in an afternoon. The widget swap is one line of code, and the AI retrains on your help content in minutes. The longest step is usually exporting your data from Intercom.
Will we lose our conversation history?
No. Export your Intercom data and bring your contacts and history across during setup. If you get stuck on the export, our team will walk you through it.
Can we run Intercom and EzyConn in parallel?
Yes, and we recommend it. Keep Intercom live while you test EzyConn on a staging site or a low-traffic page, then swap the snippet everywhere once you're comfortable.
Does EzyConn pass security review?
The enterprise tier includes SOC 2, ISO 27001, and HIPAA readiness. If procurement needs documentation, contact us and we'll get it to them.
Where can I see a feature-by-feature comparison?
We keep a detailed side-by-side at EzyConn vs Intercom, covering the widget, AI, inbox, and pricing.
Ready to do the math?
Start on the free plan, test it on real traffic, and switch when the numbers convince you.
Start migration