HubSpot live chat
integration.
Automatically create contacts and log conversations in HubSpot CRM. Keep your sales team in the loop without manual data entry.
How the HubSpot Integration Works
Three steps, no developer required.
Connect HubSpot
Authorize EzyConn from your dashboard settings in a couple of clicks. No API keys to copy around, no custom code.
Choose what syncs
Decide which chats create contacts and where conversations get logged. The defaults work for most teams out of the gate.
Chat as usual
From then on, every website conversation lands in HubSpot on its own: new contact, logged conversation, source page.
What Syncs Between EzyConn and HubSpot
Everything your sales team needs to follow up, nothing they have to type in themselves.
When a visitor shares their name and email in a chat, EzyConn creates the contact in HubSpot automatically. Returning visitors are matched on email address, so you don't end up with duplicate records every time someone comes back with a second question.
The conversation itself gets logged too. Your sales team can open a contact and read exactly what the person asked, which page they were on, and how the chat ended, before picking up the phone. That context is the difference between a cold call and a warm one.
And because the chatbot captures leads around the clock, the CRM keeps filling up while your team sleeps. A visitor who chats at 2 AM about your pricing is a contact in HubSpot by 2:01, ready for follow-up in the morning.
Why Pair an AI Chatbot With HubSpot
The bot qualifies, the CRM organizes, your team closes.
A CRM is only as good as the data going into it, and manual data entry is where most chat leads die. Someone has a good conversation, promises to add it to HubSpot later, and later never comes. We built this integration so "later" stops being a step at all.
The AI side matters just as much. EzyConn's chatbot runs on GPT-4o and Claude, trains on your own website and help docs in minutes, and answers in 50+ languages. It handles the repetitive pre-sales questions (pricing, features, comparisons) and asks for an email at the natural moment in the conversation, so the leads that reach HubSpot have already been warmed up.
When a conversation needs a human, your team doesn't need another dashboard. EzyConn routes chats natively to Microsoft Teams, Slack, Google Chat, or Zoom, and the HubSpot record still updates in the background. Sales sees the lead, support sees the conversation, and nobody retyped anything.
Plans and Pricing
Test the widget free, connect HubSpot when you're ready.
CRM integrations, including HubSpot, are part of our paid plans: Pro at $25/month and Unlimited at $95/month. The free plan (2 seats, 100 AI conversations a month, no vendor branding on the widget) is a good way to prove the chatbot on your site before you wire it into HubSpot.
Full tier-by-tier details are on the pricing page. Enterprise customers get SOC 2, ISO 27001, and HIPAA readiness on top.
HubSpot Integration FAQ
Will chats create duplicate contacts in HubSpot?
No. EzyConn matches visitors on email address, so a returning visitor updates the existing contact record instead of creating a new one.
What happens if a visitor never shares an email?
The conversation stays in your EzyConn inbox like any other chat. Once the visitor identifies themselves, the contact and conversation sync to HubSpot from that point on.
Which plan includes the HubSpot integration?
CRM integrations are included on paid plans, which start with Pro at $25/month. Compare tiers on the pricing page.
How long does setup take?
Under 10 minutes for most teams: paste the widget embed code on your site, authorize HubSpot from settings, and send yourself a test chat to watch the contact appear.
Can my team get chat notifications outside HubSpot?
Yes. EzyConn routes conversations natively to Microsoft Teams, Slack, Google Chat, and Zoom, and the HubSpot record still updates in the background either way.
Put your chat leads where your pipeline lives
Connect EzyConn to HubSpot and stop copying contacts by hand.
Connect HubSpot