Live Chat for
Google Chat
Bring customer support directly into Google Workspace: visitors chat on your website, your team replies from a Space, and AI answers the routine questions first.
No credit card required • Free plan: 2 seats and 100 AI conversations/month
Yes, we ship to Canada. Standard delivery is 5 to 7 business days and duties are included at checkout.
How a chat flows through Google Chat
One conversation, seen from both sides. The visitor never leaves your website, and your team never leaves their Space.
A visitor asks a question in the chat widget on your site.
The question lands in your Website support Space, ready to claim.
The reply appears back in the widget the moment your teammate sends it.
Setup takes about 10 minutes: install the EzyConn app from the Google Workspace Marketplace, pick the Space that receives chats, and paste one line of embed code into your site.
Workspace-native features
Designed to feel like a natural part of Google Chat, not a bolted-on dashboard.
Reply from a Space, not another inbox
A notification lands in your Space the moment a visitor needs a human. Anyone can claim the chat with one click and reply in a thread without ever leaving Google Chat. Route chats to specific Spaces, like sales or support, based on what the visitor is asking about.
- Real-time typing indicators on both sides
- Visitor info alongside every chat: IP, location, and current page
- One-click chat claiming and thread-based conversations
- No per-seat pricing, so the whole team can join the Space
Alex from your website: Do you ship to Canada?
AI answers first, in your voice
Train the AI on your website and docs and it resolves the repetitive questions before anyone in the Space is interrupted. Inside Google Chat it also suggests replies based on your conversation history, so even the human answers get faster. The widget itself stays fully yours.
- Hands off to your Space when a visitor asks for a human or the AI is unsure
- AI-suggested replies drawn from past conversations
- Custom logo, bot avatar, brand colors, and welcome message
- No "Powered by" link, even on the free plan
Unlimited agents
Add your entire support team to the Space without extra seat costs.
Drive file sharing
Share files from Google Drive directly with your website visitors.
Mixed-tool teams
The same widget also routes natively to Slack, Microsoft Teams, and Zoom.
10 min
Typical setup: install from the Workspace Marketplace, pick a Space, paste the embed code
$0
Free plan with 2 seats and 100 AI conversations a month, no EzyConn branding
50+
Languages the AI answers in, running on GPT-4o and Claude
Why run live chat inside Google Chat?
Your team already lives in Google Workspace. Support should too.
Most live chat products assume your agents will sit in a separate dashboard all day. That works for a dedicated support desk. It doesn't work for the two or three people at a small company who answer chats between other jobs. If your company runs on Google Workspace, those people are already in Gmail, Docs, and Google Chat, so we put the chats there instead.
Here's the flow in practice. A visitor opens the chat widget on your site. Our AI answers first, trained on your help docs and site content, and it resolves the routine questions about pricing, features, and setup on its own. When a conversation needs a human, EzyConn posts it to the Google Chat Space you choose. Anyone in the Space can claim it with one click and reply in a thread, and the visitor sees the answer in the widget instantly.
There's no new dashboard for the team to forget about and no context lost between tools. Because the AI runs on GPT-4o and Claude and replies in 50+ languages, your people only see the conversations that actually need them.
Part of your company on Microsoft 365 instead? The same widget also routes natively to Microsoft Teams, plus Slack and Zoom, so mixed-tool teams can each answer from their own app.
Pricing for Google Workspace teams
Start free, upgrade when the volume justifies it.
EzyConn's free plan includes 2 seats and 100 AI conversations a month, with no vendor branding on the widget and no credit card to start. When you need more volume, Pro is $25/month and Unlimited is $95/month.
Compare that with Social Intents, the other Google Chat live chat option you're likely to evaluate: no free plan (a 14-day trial instead), $21/month for a single seat and 60 conversations on its entry tier, and branding removal gated behind its $99/month Pro plan. Full plan details are on our pricing page.
Google Chat live chat FAQ
Does Google Chat have built-in live chat for websites?
No. Google Chat is an internal messaging tool with no visitor-facing widget. EzyConn adds the missing piece: a chat widget on your website that posts incoming conversations to a Google Chat Space, so your team replies without leaving Workspace.
How long does setup take?
About 10 minutes. Install the EzyConn app from the Google Workspace Marketplace, pick the Space that should receive chats, and paste one line of embed code into your site. No developer needed for any of the three steps.
Can the AI answer before a human joins?
Yes. Train it on your website URL or uploaded docs and it handles the repetitive questions first, in 50+ languages. It escalates to your Space when a visitor asks for a human or when it isn't confident in an answer.
Is there a free plan?
Yes: 2 seats and 100 AI conversations a month, free forever, with no vendor branding on the widget. Paid plans start at $25/month. See the pricing page for what each tier adds.
What if some teammates use Slack or Teams instead?
That's fine. EzyConn routes natively to Google Chat, Slack, Microsoft Teams, and Zoom, so companies with mixed tooling can still answer every chat from wherever each person already works.
Start chatting in Google Chat
Join the early teams using EzyConn to support customers from Google Workspace.
No credit card required • Free plan: 2 seats, 100 AI conversations/month