Blog · Comparison · 10 min read · May 11, 2026
EzyConn vs Front: 2026 AI Chat vs Shared Inbox Comparison
Front built the modern shared inbox. EzyConn built the modern AI chat platform — with an inbox. Front is email-first, EzyConn is chat-first. The question for 2026 is whether you optimize around inbound email or inbound chat as your primary customer surface.
Side-by-side
Category
EzyConn
Front
Primary surface
Web chat + AI
Shared email inbox
Native AI
Multi-model
Front AI add-on
Email
Yes (basic)
Best-in-class
Web chat
First-class
Basic widget
Microsoft Teams / Slack
Native
Yes
Pricing
Free / $95/mo Pro
$19 to $99/seat/mo
Where Front is unbeatable
- Best collaborative email experience on the market.
- Powerful rules and automation across email channels.
- Strong B2B account-based workflows.
- Mature SLA reporting.
Where EzyConn pulls ahead
- AI is built-in and multi-model.
- Web chat is first-class.
- Real RAG over docs.
- Cheaper at scale.
When you want both
Some teams run EzyConn for chat + AI deflection on the website, and Front for shared email. They sit alongside, not against each other.
Related resources
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Deploy a website AI chatbot in 5 minutes
Free AI Chatbot for Website
Free forever — 2 seats, 100 conversations/month
AI Chatbot for Small Business
Built for teams under 50 — free plan to $95/mo
No-Code AI Chatbot Builder
Zero code, zero dev work — 5-minute setup
What Is an AI Chatbot? (2026)
Definition, types, and how they work
Best AI Chatbot Platforms 2026
Ranked comparison of the top 10
AI chat that complements your shared inbox
Use EzyConn for chat + AI, Front for email — or move both to EzyConn.
Start free